by AppShark | Mar 4, 2021 | Customer Experience, Lightning Experience, Salesforce Lightning
Any time we visit a website, use an application, electronic device, or any interactive interface what lasts behind as a positive impression is its ease of usability. Today user experience or UX has emerged to be a key differentiator in a seller-dominated market space....
by AppShark | Feb 16, 2021 | General|Salesforce|Custom Development|Salesforce Lightning, Lightning Experience, Salesforce|Salesforce Lightning|Lightning Experience
Retention of customers is more cost-intensive than finding a new one; more so when most of the business revenues are obtained from service of machinery, systems, products, or say even a specialized skill. Be it something as simple as a window or door installer, an...
by NandKishore Sahu | Nov 13, 2019 | Cloud, Salesforce, Salesforce Einstein, Salesforce Lightning
A few years back, customer engagement and experience meant attracting customers with great deals, ensuring a smooth path-to-purchase and converting them at the earliest. An occasional email with coupon offers and birthday/holiday greetings would suffice. Today, in the...
by Rajanikanth Damera | Jan 25, 2018 | Lightning Experience, Salesforce
Upgrading software can be an awesome or blah-some experience. How it turns out all depends on the features, benefits, user experience – and the bugs. Of course, bug-free is the goal! But in the real world, there will at least be some minor ones to work through. The...
by Rajanikanth Damera | Jun 13, 2017 | Lightning Experience, Salesforce, Salesforce Lightning
To improve the Salesforce experience and meet users’ needs, Salesforce asked users for feedback on the customer relationship management system. Many users agreed on one thing: They wanted a better and more modern user experience. Instead of tweaking a few things...
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