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Integrating A Computer-Telephony System With Salesforce

Integrating A Computer-Telephony System With Salesforce

by Antara Bhattacharya | Oct 6, 2014 | Salesforce

Even a few years back, computer telephony systems, where people use computers to initiate and manage calls on IP phones, were more common in call centers and customer service help desks. Today, an increasing number of businesses are leveraging it for end-to-end...

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