by AppShark | Nov 24, 2021 | Salesforce, Salesforce|CRM
What is Salesforce? Salesforce is a cloud-based software offering customer relationship management services to help organizations streamline their sales and marketing operations. They started as Software as a Service (SaaS) and now provide several solutions like...
by AppShark | Jan 25, 2021 | CRM, Salesforce
Managing multiple Salesforce orgs can be challenging for enterprises. It often results in an inconsistent and incomplete view of processes, data, and customers. To get a single view of all the information your Salesforce CRM must be connected to the rest of the...
by AppShark | Jun 12, 2020 | Customer Experience, Salesforce|CRM|Customer Experience
With the world no longer the same around us, a common word which we are beginning to hear more is Integrated Customer Experience and Omni Channel. ‘Salesforce Customer 360’ the latest offering aims to be this point of truth by creating a single view of a customer...
by AppShark | May 7, 2020 | Salesforce, Salesforce Health Cloud
Business insider quotes,” The global internet of medical things (IoMT) market is expected to swell to $158 billion valuations in 2022 up from about $41 billion in 2017.” The health care segment has been witnessing a disruption of sorts with digital health...
by AppShark | Mar 30, 2020 | CRM, General, Salesforce
One cannot deny the fact that exceptional customer service differentiates a top-notch brand from its competition. Superior service standards help businesses bring down customer acquisition costs and create an organic following of loyal clients bringing with them the...
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