by AppShark | May 4, 2021 | Salesforce Service Cloud
Salesforce service cloud is a powerful platform of tools, apps, and workflows, to help you serve your customers. Service Cloud helps your businesses to personalize customer services and enhance customer experience. It provides you with all customer information...
by AppShark | Aug 17, 2020 | Salesforce Service Cloud, Salesforce|CRM
Gartner has written, “Customer experience (CX) is one of the top 3 areas of marketing investment, so it’s important for marketing leaders to guide and empower everyone across the enterprise to optimize customer interactions.” Today, there is tremendous...
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