Salesforce is a powerful yet complex platform that requires professional care and upkeep to make sure the system stays relevant to your evolving processes and business needs. Irrespective of the size of the implementation, it’s important to have a well-defined...
In my previous blog post, I mentioned that we recently moved to a new house. Anyone who has done this knows the consequent, frequent trips to a home improvement store. In my case it was a Home Depot near my house. During one of my trips, I noticed a credit card...
I am a father of two teens. It recently dawned on me that my children are no longer interacting with me the way they used to. My wife tells me it is because they are growing up and it is a normal change. I understand THAT, but that is not what I meant. They are on...
This is the first of my 3-part series on how to use SMS/Texting in increasing communication with your customers, employees and others to improve efficiencies and provide a better engagement and experience. We recently moved into a new house (in a new City, State). The...
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