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Field Service Lightning: Optimizing Work Orders For Maintenance Plans

Field Service Lightning: Optimizing Work Orders For Maintenance Plans

by Faizy Khan | Oct 29, 2019 | General, Salesforce

Salesforce FSL (Field Service Lightning) offers an advanced, mobile-friendly hub for field service businesses to manage their various tasks.  Creating maintenance plans and templates to standardize field service tasks is one of the major features of FSL. Maintenance...
How To Setup Salesforce Knowledge in Field Service Lightning App

How To Setup Salesforce Knowledge in Field Service Lightning App

by Faizy Khan | Sep 24, 2019 | General, Salesforce

You can take customer experience to the next level by empowering your field technicians with mobile access to useful information needed to complete their service appointments or tasks. This will not help the technicians deliver services or resolve issues quickly but...

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