Sales and Community Cloud Implementation & Integration

Salesforce Health Cloud centralizes large scale operations factoring in every component of health care.

Overview

Established in the year 2013 and headquartered in New York, this brand functions in the niche segment of technology- IoT, blockchain, and artificial intelligence. It made an entry as the very first of its kind and is leading as the world’s leading device management solution for wearable technology. Their objective is to connect all gadgets with the same simplicity as that of wearables. The platform used is Connect™, which provides scalable, secure, block chain-agnostic device management capabilities built from scratch for IoT and wearables. They work with some of the world’s biggest names in the industry, such as Verizon, UPS, and Toyota.

Highlights

Migrating to Salesforce Sales Cloud was required to handle growth and increase in the scale of operation as well as provide a transparent accounting platform to investors in the brand. Report generation on-demand and detailed insight into business development were other requirements. Sales Cloud was implemented along with a custom investor management platform that was built leveraging Community Cloud features in Sales Cloud. Syncing Salesforce with Gmail for sales representatives and enabling the real-time sync between the brand and its investors were standout features. 

Outcome

The brand found itself to be far more engaged with its investors since most of the crucial business operations were automated, thanks to the AppShark solution. The sales team was empowered, and productivity climbed. 

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