Streamlining business process with Salesforce Sales Cloud implementation and integration with Shopify POS
Key Project Highlights:
- A jewelry design studio, manufacturing custom jewelry, and providing engraving and repair services, wanted to streamline their business process, which led to our implementation of the Salesforce Sales Cloud to automate processes, improve workflow and get all relevant data, reports, and dashboards in one integrated place.
- Their requirements also needed the integration of Salesforce to the Shopify POS system, to build automated workflows unique to their business.
- So, our team implemented the Sales Cloud, customized it, and integrated it into the Shopify POS system and this helped our client achieve a 360-degree view of customers, in a single integrated platform, with better lead, opportunity, and pipeline management. Which resulted in a significant increase in lead volume, win rate, sales revenue, & customer retention.
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