AppShark’s Salesforce consultants can help your company set-up and properly configure a highly functional Experience Cloud instance.

By first understanding the functionality required of your Experience Cloud org, our team designs and configures the system to serve both internal and external customers. A successful deployment and subsequent adoption requires a well-organized and ease-to-use platform. We achieve this by following these steps:

Quickly build Experience Cloud sites using Standard Templates for Customer Service, Partner Central, Help Center, Customer Account Portal and Salesforce Tab

Create Custom Templates in order to fully customize the experience around your business requirements.

Customize Experience Cloud sites to reflect your Brand, including; logos, terminology, user interface, tabs etc.

Maximize your Experience Cloud adoption with features like collaboration, file management and Chatter.

Enhance content management and search capabilities with tags, sharing rules and features supported by the specific license purchased.

Implement Salesforce Knowledge Base, enabling self-service for frequently asked questions, processes and documents.

Utilize sites as a ticketing platform for your Experience Cloud users.

Share Leads and Opportunities with your partners

Develop Lightning Components and Visualforce pages to create custom user interfaces.

Deploy payment gateways direction through your Experience Cloud sites

Extend Salesforce Field Service features to your contractors using Experience Cloud sites.

In addition to optimizing Experience Cloud, AppShark Salesforce consultants can also help with tasks such as integrating Salesforce with other business-critical systems, training your team members, enhancing Salesforce by recommending & installing AppExchange applications, and importing or exporting data into Salesforce.

Packages/Engagement Models

We provide the following packages/engagement models that can be customized based on your requirements and budget:

Implementation

Packages Time Line Status
QuickStart $ 4 weeks to go live No
QuickStart Plus $$ 8 weeks to go live No
Standard $$$ **Varies by scope** Yes
Refresh **Varies by scope** Yes

Managed Services

Block of hours

Shared Resources

Dedicated Resources/Teams