salesforce-experience-cloud

AppShark’s certified Salesforce consultants can help with the setup and proper configuration of a highly functional Experience Cloud instance.

By first understanding your use cases and functionality requirements of your Experience Cloud org, our team designs and configures the system to serve both internal and external customers. A successful deployment and subsequent adoption requires a well-organized and easy-to-use platform. We achieve this by following these steps:

Quickly build customer self-service portals, and partner portals using Standard Templates for Customer Service, Partner Central, Help Center, and Customer Account Portal.
Create Custom templates to fully customize user experience that aligns with your business requirements.
Customize portals using experience builder to reflect your brand, including logos, terminology, user interface, etc.
Maximize your Experience Cloud adoption with features like collaboration, lead management, and Chatter.
Enhance content management and search capabilities with tags, sharing rules, and features supported by the specific license purchased.
Implement Salesforce Knowledge Base, enabling self-service for frequently asked questions, processes, and documents.
Leverage the capabilities of Experience Cloud to use it as a ticketing system for your customers.
Share Leads and Opportunities through the Partner Portal with your partners. Help partners grow revenue with Partner Marketing Automation and Channel Analytics.
Develop Lightning Components and Visualforce pages to create custom user interfaces.
Integrate payment gateways through your Experience Cloud sites to enable online payments.
Extend Salesforce Field Service features to your contractors using Experience Cloud sites.

Salesforce Experience Cloud

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