Open SMS Pro: The Effortless Messaging App for Salesforce

Open SMS Pro is an app that adds SMS messaging capabilities to Salesforce. Users will be able to send and receive SMS messages. It’ll help you grow sales and boost customer engagement.

Data has shown that the faster sales responds to a prospect’s message, the greater chances of making the sale. Adding SMS to the sales process makes that possible. Furthermore, SMS messages have a 98 percent open rate compared to email’s 20 percent.

Benefits

With Open SMS Pro, you can:

  • Get your messages read and tracked in Salesforce.
  • Respond to customers instantly with live chat.
  • Send automated welcome and help messages.
  • Spend more time with leads and less on admin.

Features

  • Send SMS Messages: Send single or bulk messages to Leads or Contacts right from Salesforce.
  • Create SMS Campaigns: Add a new and effective channel for your Salesforce campaigns.
  • Track Activity: View activities for all SMS interactions under Leads and Contacts.
  • Get Workflow Notifications: Receive SMS messages from Workflows for faster follow-ups.
  • Access Reports and Dashboards: Gain useful analysis on SMS activity from detailed reports and dashboards.
  • Use templates: Create messages quickly from message templates.
  • Add SMS to Your Apps: Use open APIs to embed SMS features into your applications.
  • Do Live Chats: Chat with Leads and Contacts directly from Salesforce.
  • Communicate Through SMS Two-Way: Send and receive messages within Salesforce.

This app is compatible with Salesforce Professional, Enterprise, Performance, and Unlimited editions. If you’d like to customize the app for your needs, email us at opensmspro@appshark.com with your requirements to see what can be done for you.

Visit the Open SMS Pro AppExchange page to view screen shots, read reviews, and take it for a test drive. Want to learn more? Check out the website devoted to Open SMS text messaging.

 

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