Chatter, Files and Content in Communities

Posted by Sridhar Koyyada | Posted On November 9th, 2016|Cloud, Salesforce, Salesforce Chatter

Community is one of the important features provided by Salesforce, where it helps Internal Users to interact with Customers and Partners in an easy and effective way. They can Chat, share files or search related documents from a business perspective. In Salesforce Communities, since customers and partners have the ability to interact with Representatives of..

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Five Steps to Create a Successful SMS Marketing Campaign

Posted by Pratik Vemuri | Posted On October 26th, 2016|Mobile, Salesforce, SMS Marketing, Open SMS Pro

If you haven’t started looking for SMS solutions to drive your marketing campaigns, now is the time! One of the disadvantages that Apps have is the fact that the target audience would have to install your app to receive the communication you are pushing through it. SMSs are direct. Anyone who has a phone is..

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How Smart Does Your CRM Have to Be?

Posted by Tom Jodis | Posted On October 19th, 2016|Cloud, Salesforce, CRM, Salesforce Einstein

On October 5th of this year, Salesforce CEO, Marc Benioff introduced “Einstein” to the world. For most of us we thought we knew who Einstein was. E=mc2. Right? Well according to Mr. Benioff – “Einstein” is really Artificial Intelligence inside the Salesforce CRM that will help a business become more efficient, productive and profitable. It..

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Tools to Automate Business Processes in Salesforce

Posted by Manoj Inuganti | Posted On October 12th, 2016|Salesforce, Programming in Apex, Business Process Automation

There might be various processes in our line of business such as Notifying key users regarding milestones achieved, progression of records through various stages or statuses based on key parameters, flow of data between modules based on criteria, getting the timely approvals for specific actions, etc., that we would like to automate in Salesforce in..

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Salesforce meets AI: The Platform of the Future

Posted by Pavan KR Murthy | Posted On October 4th, 2016|Cloud, Salesforce, CRM

I was in high school when the movie “Artificial Intelligence” was released. I got so curious after watching the film, that I asked myself a question “Let us assume, that eventually, AI will become the reality; how will the world change for me at that time?” I used to think that AI would someday become a..

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Salesforce with Angular JS

Posted by Madhusudhana Reddy Guda | Posted On September 28th, 2016|Cloud, Salesforce, Custom Development, Angular JS

Angular JS is a structural framework for dynamic web apps. It lets you use HTML as your template language and lets you extend HTML’s syntax to express your application’s components clearly. There are a couple of Advantages of  Angular JS: a. Angular JS provides capability to create Single Page Application in a very clean and maintainable..

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Working with Global Picklists (Beta)

Posted by Sridhar Koyyada | Posted On September 21st, 2016|Cloud, Salesforce

Earlier, the traditional way of using Picklist field in Salesforce was by creating custom fields (Picklist or Multi-picklist) for different objects with the same Picklist value. This was manual and inevitably, a repetition of work for a Salesforce Administrator. So, Salesforce came up with this new trend called Global Picklist, where you can create a..

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How to Win Gold with your Text Marketing Campaign?

Posted by Pratik Vemuri | Posted On September 14th, 2016|Mobile, Salesforce, SMS Marketing, Open SMS Pro

The 2016 Rio Olympics once again gave the world a glimpse of some of the fastest, strongest and the most focused athletes in the world. As expected, the likes of Michael Phelps, Simone Biles and Usain Bolt didn’t disappoint. They came, they promised and they delivered! As amazed as I was with the consistency and..

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Getting an app on the AppExchange – Part 1: Planning

Posted by Srinivas and Rajani | Posted On September 7th, 2016|Cloud, Salesforce, AppExchange, App Development

Thinking of building an app and listing it on the Salesforce AppExchange? This could be a daunting task, especially for the first-timers. The size of the app, what it does and a host of other characteristics of the app will determine the resources and level of sophistication required from the development team. This blog breaks..

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Managing your Sales Strategy with Salesforce

Posted by Tom Jodis | Posted On August 31st, 2016|Cloud, Salesforce, CRM, Sales

When I began my career in sales – my first territory was about a three square mile area in downtown Chicago. Relatively easy to prospect door-to-door and turn in my call reports at the end of the week. Just sit down with a mimeographed call sheet and fill in the boxes. Very little could be..

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