Archive for the ‘Customer Success Platform’ Category

Workbench in Salesforce

Posted by Sridhar Koyyada | Posted On February 8th, 2017 |Salesforce, Customer Success Platform, Workbench

Workbench is a web-based tool which helps administrators and developers to interact with Salesforce for Data Insert, Update, Upsert, Delete and Export. It also supports the Undelete Program, Deploy, Retrieve, Rest Explorer and Apex Execute actions too. Workbench is an advanced tool that is built using JavaScript and PHP, where it supports more than 5..

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How Personalised Customer Journeys are Helping Brands Win

Posted by Pavan KR Murthy | Posted On January 11th, 2017 |Salesforce, CRM, Customer Experience, Customer Success Platform

This blog post marks the beginning of a series of articles I’m going to write about the way brands are building one-to-one customer journeys with the help of Marketing Cloud in this disruptive digital age. The East Coast is deep into winter, and moving around has become difficult. Out of all the weekends, I chose..

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Why is this a Critical time for Manufacturers to Boost their Supply Chain?

Posted by Kiran Banala | Posted On November 16th, 2016 |Salesforce, Industry 4.0, Customer Success Platform

Reebok recently took the decision of bringing back some of its shoemaking capabilities back to the United States, revealing its near future plans of opening a new manufacturing lab at Wixom in Michigan in the next year. This lab, called ‘The Liquid Factory’, will mostly manufacture technical components using state-of-the-art technologies like 3D drawing and..

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