Archive for August, 2018

Role of Salesforce Einstein in Service Cloud

Posted by Dr. Shiulee Chakraborty | Posted On August 28th, 2018 |General

Nowadays all organizations of all sizes are facing new challenges in giving consistent quality services to their customers. Customer service is a crucial part of any organization. Because it is a vital part of a business, organizations are reconsidering their customer commitment systems and technologies and switching to cloud-based solutions like Salesforce Service Cloud. Some..

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